![]() Even then, I waited several days for them to return to work and all they did was find the same pdf I had already located which did not resolve my issue and close my ticket. I have or had support but they are always gone and it is very difficult to submit a support ticket. It has been a nightmare for me ever since. I use to consider Camtasia to be rock solid and then several months ago I bought an update to a newer version. The quantity of icons in the media library is also limited although there is an option of downloading from techsmith website but i am unable to do so. There should be an option of importing custom templates. Another thing I want to mention here, It has limited access to templates. I can't afford so much patience that I will use to wait while it's being opening. I like the software too much but I wish that the Camtasia team should have a look at this and need to improve this one. Opening software takes too much time but it's okay, But there is no sense of loading again when I am going to opening my saved project. It is also going to work smoothly also on small systems e.g having 4GB ram or low on Hard disk-like 70GB. You may import hundred of videos and it is never going to lag even a little bit. Here Camtasia saved project will help me a lot and it is never going to troubleshoot or crash. Sometimes I need to stop my first project and need to continue another project. I like this feature because I am a freelancer and I used to work on 2 to e projects same time. Once you complete your project, You can export this in any format which you want. It is not going to crash like other cheap software. You can stop working on your project anytime you want and may reopen it whenever you wish to continue. The best thing I like about Camtasia is the savings project as a file. But I am expecting that the Camtasias team is working on this and it is going to resolve very soon. But I don't like its loading time, It often used to take too much time while exporting a video, uploading a video on youtube, or doing sharing with Camtasia. I can edit video without hesitation of lagging problem. I can create an intro I want, simply by using Camtasia templates. Each time Camtasia is going to help me a lot. I used to create videos for my youtube channel, for my Facebook page, and for my clients. And now I am a graphic designer and still, I am using Camtasia because of its highly friendly interface. I was not an expert in video editing and started using Camtasia.
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